If you have received a temporary ban on your account, you will receive an in-game notification detailing the offence and how long this ban will last. Please note these bans can not be appealed via the help-desk.
Articles in this section
- Why was my ticket deleted?
- I have a query about an item I ordered from the DBD Merch store
- How do I submit a support ticket?
- How long will it take customer support to get back to me?
- How do I check the status of a ticket?
- What is my Player ID?
- Help! I have lost my progress!
- Help! I've encountered an error message!
- I have encountered a bug. How do I report it?
- What should and should not be reported?