If you are encountering an error message, please submit a ticket to us ensuring you provide us with as much detail as you can and a screenshot if possible. This will allow us to troubleshoot your issue more efficiently.
Articles in this section
- I have a query about an item I ordered from the DBD Merch store
- How do I submit a support ticket?
- How long will it take customer support to get back to me?
- How do I check the status of a ticket?
- What is my Player ID?
- Help! I have lost my progress!
- Help! I've encountered an error message!
- I have encountered a bug. How do I report it?
- What should and should not be reported?
- Can I report a player for face-camping?