If you have accidentally purchased a Survivor, Killer, or cosmetic by mistake please reach out to our Support Team via this link, to have your case investigated in further detail.
For transactions made outside of the game client, please follow the guidelines of the store that processed your transaction. For more information you can visit:
For transactions made outside of the game client, please follow the guidelines of the store that processed your transaction. For more information you can visit:
Appstore:
https://support.apple.com/en-us/HT204084
https://support.apple.com/en-us/HT204084
Google play store:
STEAM
Epic Games Store
Stadia
Microsoft Store (Windows)
PlayStation™ Store
Microsoft Store (Xbox)
Nintendo eShop
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