What will result in a permanent ban?

HACKING IN-GAME EXCLUSIVES AND / OR LEGACY SKINS

The acquiring of any in-game skin through anything other than official channels (ie. codes, giveaways, etc.)

The possession of legacy skins without earning them. The cutoff to earn legacy skins happened on November 24, 2016. If a player has obtained legacy skins after this date, then it is considered cheating.

In-game report REQUIRED / Customer Support ticket REQUIRED

 

CHEATED PROGRESS / MODIFYING YOUR SAVE FILE

We need the profile of the person you are reporting. Reportable via support team.

Using any 3rd party software or other method to cheat your save file or any measure of progress contained within your save file. This includes using someone else’s save file.

In-game report REQUIRED / Customer Support ticket REQUIRED

 

THREATS

Excessive and serious threats against someone, including DOX threats, life threats, disclosing private information, etc.

You can fill a support ticket to provide more information, Screenshots and video are optional, but highly recommended.

Reminder: everything that happens out of the game should be reported to the appropriate platform. (ie: Twitch, Discord, Steam, Sony, Microsoft)

In-game report REQUIRED / Customer Support ticket OPTIONAL

 

OTHER HACKS

In-game report under Unsportsmanlike is MANDATORY

Using 3rd party software or other tools to gain any kind of unfair advantage that wasn’t intended by the game, except if they have been whitelisted by us. We are not banning for the use of communication apps.

In-game report REQUIRED / Customer Support ticket REQUIRED

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