Abuse of support services

The Dead by Daylight team is happy to assist players with any issue they may encounter; however, players who abuse our support services hinder our ability to assist others in a timely manner.

Abusing support services includes, but is not limited to:

• Making false support tickets.
• Submitting numerous tickets for the same issue in a short period of time (message spam).
• Lying to support agents.

Please note that abuse of support services could lead to penalties such as:

• Suspension of your support services.
• Permanent ban of your in-game account.