Abuse of support services

The Dead by Daylight team is happy to assist players with any issue they may encounter; however, players who abuse our support services hinder our ability to assist others in a timely manner.

Abusing support services includes, but is not limited to:

  • Making false support tickets.
  • Submitting numerous tickets for the same issue in a short period of time (message spam).
  • Lying to support agents.

Please note that abuse of support services could lead to penalties such as:

  • Suspension of your support services.
  • Permanent ban of your in-game account.
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