F.A.Q.
Customer Support
- How do I submit a support ticket?
- How long will it take customer support to get back to me?
- How do I check the status of a ticket?
- What is my Player ID?
- Help! I have lost my progress!
- Help! I've encountered an error message!
DBD Mobile
- How do I request a refund for a purchase made through Apple’s App Store?
- I encountered a bug on DbD Mobile. How do I report it?
- What are the minimum specifications required for DbD Mobile?
- When will DbD Mobile be available to download?
- Which platforms will DbD Mobile support?
- Will DbD Mobile have the same experience with Dead by Daylight on PC or console?
Game
- What is Dead by Daylight?
- What are Bloodpoints?
- What is the Bloodweb?
- What is the Shrine of Secrets?
- Advanced character customisation
- What do items do?
Killer
- What are the differences between each killer?
- Killer: How to win
- Defending generators
- Chasing
- Noise indicators
- Blood trails