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What can we help you with?
Dead by Daylight
Basic questions regarding customer support.
How do I submit a support ticket?
What is my Player ID?
Help! I've encountered an error message!
How can I get a twitch shirt for my character?
I have a query about an item I ordered from the DBD Merch store
How long will it take customer support to get back to me?
Help! I have lost my progress!
I have encountered a bug. How do I report it?
What should and should not be reported?
Can I report a player for face-camping?
What happens to players that I have reported?
What happens if I have been “soft-banned”?
What happens if I have been permanently banned?
When do you hold tournaments?
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