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Dead by Daylight
Dead by Daylight FAQ
Basic questions regarding customer support.
02/12/21 - Auric Cell Charm Temporarily Disabled
How do I submit a support ticket?
Help! I have lost my progress!
Can I Hide the In-Game Chat?
What are your official social media channels?
Ranks/Grades and Skill-based Matchmaking
Data Tracking in Dead by Daylight
I have a query about an item I ordered from the DBD Merch store
How long will it take customer support to get back to me?
What is my Player ID?
Help! I've encountered an error message!
I have encountered a bug. How do I report it?
What should and should not be reported?
Can I report a player for face-camping?
What happens to players that I have reported?
What happens if I have been “soft-banned”?
What happens if I have been permanently banned?
How can I get a Twitch shirt for my character?
When do you hold tournaments?