Player Support
Basic questions regarding Player Support.
- How do I submit a support ticket?
- I have encountered a bug. How do I report it?
- How to set a PS5 as your primary account
- Downloading DLC on Xbox
- My PlayStation DLCs aren't being recognized in-game
- Downloading DLC on PlayStation
- What are your official social media channels?
- GDPR Requests
- Data tracking in Dead by Daylight
- I have a query about an item I ordered from the Dead by Daylight Merch Store
- How long will it take customer support to get back to me?
- What is my Player ID?
- Help! I've lost my progress!
- Help! I've encountered an error message!
- When do you hold tournaments?
STEAM
Epic Games Store
Stadia
Microsoft Store (Windows)
PlayStation™ Store
Microsoft Store (Xbox)
Nintendo eShop
