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  1. Dead by Daylight
  2. F.A.Q.
  3. Purchases and Billing

Purchases and Billing

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  • (PS4) I’ve purchased some cells but have not received them
  • (Steam) I’ve purchased some cells but have not received them
  • (XB1) I’ve purchased some cells but have not received them
  • I bought an item by mistake – can I have a refund?
  • I have a question about my DBD merchandise order
  • I purchased a character from the store and now I’ve bought the DLC – can I have a refund?
  • I purchased a character in-store but I only have one set of clothing?
  • I purchased a pack of Cells but am missing the extra %
  • If I have xx levels on the current tome and buy the Premium Pass, will I gain those rewards too?
  • I’m trying to purchase something from the store, but it is saying it failed
  • I’ve bought an item but I don’t like it – can I have a refund?
  • Someone else was on my account and bought some items I don’t want

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