- I've purchased Auric Cells but have not received them
- I purchased a character, but I didn't get an additional outfit
- I purchased an Auric Cells pack, but the bonus was not included
- I purchased a character from the store and now I’ve bought the DLC – can I have a refund?
- I purchased an item by mistake. Can I have a refund?
- I have a query about an item I ordered from the Dead by Daylight Merch Store
- I'm trying to buy something from the in-game store but I'm being told my purchase has failed
What can we help you with?
STEAM
Epic Games Store
Stadia
Microsoft Store (Windows)
PlayStation™ Store
Microsoft Store (Xbox)
Nintendo eShop
