Submit a request – Dead by Daylight

Please choose your issue below

Your email address

Name(optional)

How can we refer to you? You can provide your real name or a gamertag, whatever you prefer.

Platform(optional)

Select the platform you are using

Contact Reason

What is your question about?

Have you reported the player in-game?

AI Support(optional)

Select "Yes" to have our AI agent respond and attempt to assist you immediately. At any point you can opt out and ask for human assistance and be placed in the wait queue for a human agent.

AI Support(optional)

Select "Yes" to have our AI agent respond and attempt to assist you immediately. At any point you can opt out and ask for human assistance and be placed in the wait queue for a human agent.

Player ID

How do I find my Cloud ID? - https://support.deadbydaylight.com/hc/en-us/articles/115000556983-I-need-to-contact-Support

Media Kit

Links to your Media Kit and Social Channels

Hours Lost(optional)

Character(optional)

Character Name(optional)

Add-on(optional)

Add-on Name(optional)

Currency(optional)

Currency Types(optional)

DLC(optional)

DLC Name(optional)

Perks(optional)

Perk Name(optional)

Cosmetic/Charm(optional)

Costmetic/Charm Name(optional)

Event Reward(optional)

Event Reward Name(optional)

Error Code Type (optional)

Error code

Spec(optional)

Only Required for Epic Games, Steam or Windows Store versions

Date of Transaction(optional)

Code Type(optional)

Select the type of redemption code you are trying to use. Note: Partnership Redemption Codes are codes that you may have received from one of our partners (e.g. Nvidia), that can unlock additional in-game items.

Offender ID

Subject(optional)

Link to video(optional)

Please upload your video (YouTube, Google Drive...) and share the link with us here.

Description of the issue / request

When did this happen?(optional)

When did this happen?

Attachments(optional)

Add file or drop files here