Events
News & Announcements
Live Patch Notes
- 7.2.3 | Bugfix Patch
- 7.3.0 | PTB
- 7.2.2 | Bugfix Patch
- 7.2.1 | Bugfix Patch
- 7.2.0 | Alien
- 7.1.2a | Bugfix Patch
Player Test Build Patch Notes
See all 19 articlesGame Rules
- How to report a player
- What actions will result in a permanent ban?
- What actions will result in a temporary ban?
- What happens if I have been permanently banned?
- Abuse of support services
- Ban evasion
Behaviour Account / Cross Progression
- Can I change my Behaviour Account nickname?
- How to enable Cross-Progression via a Behaviour Account
- Can I link my console and PC accounts?
- Can I disable Cross-Progression or unlink my accounts after enabling it?
- What is Cross-Progression?
- Will Cross-Progression allow for exclusive content to be shared on other platforms?
Player Support
- How to set a PS5 as your primary account
- Downloading DLC on Xbox
- My PlayStation DLCs aren't being recognized in-game
- Downloading DLC on PlayStation
- What are your official social media channels?
- Privacy Inquiries
Technical Support and Troubleshooting
- How to generate a DirectX Diagnostic (DxDiag)
- How to collect your Dead by Daylight logs
- How to generate a Microsoft System Information report (MSInfo)
- I lost access to non-owned or owned DLC
- Game Security Violation Detected
- I can't run Dead by Daylight on my Mac OS
Error Codes
- Error Code 131
- Error Code 130
- Error Code 500
- Error Code 600
- Error Code 8012 and 8014
- Error Code NP-34841-0
Purchases and Billing
- I would like a refund for my Auric Cells or DLC purchases
- I've purchased Auric Cells but have not received them
- I purchased a character, but I didn't get an additional outfit
- I purchased an Auric Cells pack, but the bonus was not included
- I have a query about an item I ordered from the Dead by Daylight Merch Store
- I'm trying to buy something from the in-game store but I'm being told my purchase has failed
Cross-Play FAQ
- How can I add friends from other platforms?
- How can I find out what platform a player is on?
- What happens if one platform gets an update later than others?
- What happens if I deactivate cross-play?
- How do I deactivate cross-play?
- Can I chat with players on other platforms?
Gameplay FAQs
- How to play Survivor
- Will mouse and keyboard be supported on console?
- How to play Killer
- What is The Rift?
- What is a PTB?
- I lost progress after switching to the PTB
Epic Games Store
Twitch / Prime Gaming FAQ
- What are Twitch Shirts?
- How can I get a Twitch Shirt for my character?
- What if I don't stream on Twitch? Is there a shirt for my platform?
- How to claim Dead by Daylight Prime Gaming Cosmetics
- Is Prime Gaming content available in all regions?
- I play Dead by Daylight on multiple platforms. Can I redeem my Prime Gaming code on all of them?
Fog Whispers FAQ
- What is the Fog Whisperer Program?
- How can I apply to become a Fog Whisperer?
- What is Behaviour looking for in a Fog Whisperer?
- How do I know if I'm being considered to become a Fog Whisperer?
- Are Fog Whisperers employees of Behaviour Interactive?
- Why isn’t my favorite streamer in the Fog Whisperers Program?
Fan-Created Content
- General guidelines on fan-created content
- Can I make videos about Behaviour content?
- I've received a DMCA takedown notice / copyright strike on my video
- Can I cosplay as a character from a Behaviour game?
- Can I sell artwork based on Behaviour content?
- Can I make/sell merchandise based on a Behaviour game?
Stranger Things Removal FAQ
- Why is the Stranger Things Chapter PS4 to PS5 upgrade disabled?
- Can I be refunded if I bought the Stranger Things Chapter or Collection?
- Will we have other Cosmetics created for the Stranger Things characters even though the content has been removed?
- Will Perks from the Stranger Things Chapter still receive any necessary reworks now that the Chapter has been removed?
- Can I still family share the Stranger Things Chapter?
- If the characters from the Stranger Things Chapter are being removed, how will players get their teachable perks?
STEAM
Epic Games Store
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Microsoft Store (Windows)
PlayStation™ Store
Microsoft Store (Xbox)
Nintendo eShop
