Events
News & Announcements
Live Patch Notes
- 9.2.0 | Sinister Grace
- 9.5.0 | All-Kill: Comeback
- 9.4.2 patch notes
- 9.3.0 | Mid-Chapter
- 9.1.0 | The Walking Dead
- 9.0.0 | Five Nights at Freddy's
Public Test Build (PTB)
Game Rules
Behaviour Account / Cross Progression
Player Support
- How to find my Player ID
- How do I redeem a code?
- I lost access to my DLC
- How to set a PS5 as your primary account
- DLC on Xbox
- DLC on PlayStation
Technical Support and Troubleshooting
- Network Troubleshooting
- How to collect your Dead by Daylight logs
- How to generate a DirectX Diagnostic (DxDiag)
- How to generate a Microsoft System Information report (MSInfo)
- Game Security Violation Detected
- I can't run Dead by Daylight on my Mac OS
Error Codes
Store and Billing
- Support a Creator FAQ
- I would like a refund for my Auric Cells or DLC
- I haven't received my Auric Cells from the Store
- I got a character, but I didn't get an additional outfit
- I got an Auric Cells pack, but the bonus was not included
- I have a query about an item I ordered from the Dead by Daylight Merch Store
Cross-Play FAQ
- FAQ for Nintendo Switch Release Time Changes
- How can I add friends from other platforms?
- How can I find out what platform a player is on?
- What happens if one platform gets an update later than others?
- What happens if I deactivate cross-play?
- How do I deactivate cross-play?
Gameplay FAQs
- How do I change my language settings?
- Hardware Compatibility FAQ
- How to play Survivor and Killer
- What is The Rift?
- I am no longer earning Bloodpoints
- How do I get Iridescent Shards?
Twitch / Prime Gaming FAQ
Fan-Created Content
- General guidelines on fan-created content
- Can I make videos about Behaviour content?
- I've received a DMCA takedown notice / copyright strike on my video
- Can I cosplay as a character from a Behaviour game?
- Can I sell artwork based on Behaviour content?
- Can I make/sell merchandise based on a Behaviour game?